- Consumer information about health insurance managed care

- Help with understanding your rights as a Medicare beneficiary or health insurance policyholder

- Help with comparing & evaluating health insurance and managed care plans

- Information on long-term care and long

-term care insurance

- Help sorting through medical bills and assistance filing medical claims

- Legal assistance with complicated Medicare problems

- Referral to other agencies such as Social Security or DFCS

- Community education on health insurance issues

- Counseling in person and limited telephone counseling