Description:Emergency services providing food, utility bill, and rental assistance. Contact person:Sandy Freeman, Caseworker sandy_freeman@uss.salvationarmy.org Hours:9:00 am-4:00 pm (Closed 12:00 pm-1:00 pm), Mon-Fri Intake procedure:Call For Appointment Eligibility:UTILITY: Assistance can be given one time in a twelve month period on a first come, first served basis. Can only provide assistance with the last $50 of the FINAL NOTICE AMOUNT. Cannot assist with bills where final notice has not been issued. The balance of the amount billed on final notice must be paid before assistance can be provided. Additional assistance from other organizations, agencies, or churches is acceptable but evidence of that assistance must be provided. Utility service must be in the name of the person requesting assistance except in the case of a widow/widower. No amounts can be "held-over" by the utility department under this program. No appointments will be made until the balance of the final notice has been paid. Cannot pay utility deposits and cannot assist if the utility service has been disconnected. Budgeting class completion will be required for further utility assistance after the first time. Cannot assist with old bills at previous address. (Note: When EFSP Funds are available, utility assistance is granted in the amount of one months arrears. In these cases, the regular bill showing the amount of arrears will be required. RENT/MORTGAGE: Assistance given one time in a twelve month period on a first come, first served basis with maximum assistance of one months rent/mortgage payment up to $400. Can not cover late charges nor assist with security deposits. Rent/Mortgage payments must be at least 10 days past due and the utilities must be active at the location. Lease must be in the name of the person making the request for assistance except in the case of a widow/widower. Proof Of Income sufficient to cover all household expenses is required for this program. If there is no income, documentation showing reason for insufficient income to meet current need (i.e. job loss, illness, medical emergencies) is required. Budgeting class completion will be required for rent assistance after the first time. Unable to assist once eviction proceedings have begun. FOOD: Assistance given once every six months per household; proof of Food Stamp application, benefits or denial of benefits will be required before further assistance is given for any household receiving food assistance twice in 12 months or three times in 24 months. Fees:No Fee for Service Area served:Colbert, Franklin, and Lauderdale Counties Languages:English Services:Electric Bill Payment Assistance, Food Pantries, Rent Payment Assistance Site hours:9:00 am-4:00 pm (closed 12:00 pm-1:00 pm), Mon-Fri

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